Charlie Kindel writing for The Tech Block, attempting to answer Horace Dediu’s: Why doesn’t anybody copy Apple?:

I assert there’s something else that makes Apple is unique amongst it’s (asymmetric) competitors (e.g. Google, MS, Samsung):

It only focuses on one customer: The Consumer.

In my experience, the behaviors and culture of an organization (large or small) that focuses on the Consumer as a customer is diametrically incompatible with the behaviors and culture of an organization that focuses on Business as a customer.

I fight for the users.

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