Samsung’s problems, meanwhile, will be more difficult to address, as you can tell by spending some time with the S5. One of its major new features is a fingerprint-sensor meant to let you unlock your phone without typing a passcode, a feature Apple introduced on the iPhone 5S last year. I don’t fault Samsung for copying Apple’s fingerprint idea, just as I won’t fault Apple for copying Samsung when it makes a bigger phone. Fingerprint unlocking is a good idea, and more phones should have it.
But I do fault Samsung for the slipshod manner in which it introduced fingerprint scanning. I’ve been using the iPhone’s fingerprint sensor for the last six months, and it has worked about nine times out of 10 for me. The Galaxy S5’s finger sensor is unusable. It has failed to recognize my finger just about every time I have tried it. It has been so terrible that the sensor feels more like a marketing gimmick than a legitimate feature.
I’ll just reiterate: I understand why Samsung felt like they needed to include this feature in their new phone. But why on Earth would they let such an inferior product actually ship? In what way does it benefit them to have something so broken on the market? in fact, it must hurt them. Right?