#airlines

Keith Bradsher:

Just five years after China’s high-speed rail system opened, it is carrying nearly twice as many passengers each month as the country’s domestic airline industry. With traffic growing 28 percent a year for the last several years, China’s high-speed rail network will handle more passengers by early next year than the 54 million people a month who board domestic flights in the United States.

Surprise: if you build it, they will come. Wouldn’t it be great if the United States could figure this out?

Brad Tuttle for Time on the failing of Virgin America (by far my favorite airline):

So who is to blame if an airline that’s comfortable and treats passengers well fails, while a carrier that annoys and nickel-and-dimes customers at every turn is a runaway success? We all are.

This is exactly why we can’t have nice things.

Virgin America Is Awesome. Except When It’s The Opposite Of Awesome.

I love Virgin America. It’s my airline of choice. If I have any say in the matter, I take them every time. If they don’t fly to a city, I often don’t fly to that city. Best airline experience in the U.S. — bar none.

Except when they blow it. Badly. Which is the only way to describe what happened to me earlier today.

Before I dive in, let me just state that I realize what it looks like when someone with a relatively large online following bitches about problems like this one. It looks like we’re taking advantage of the power gained by other means. I’ve done it before. So have many others.

But, honestly, my true point here is to try and get Virgin to fix their fucked-up-beyond-belief flight management system. Judging from Twitter, I wasn’t the only person screwed by their fuck up today. In fact, I shared a cab back to Seattle with one guy (who happened to be a startup founder) that I met at the airport, screwed by the same issue.

Here’s what happened.

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