So to recap:
- "Please don’t update unless you’re using ePrint." (I am trying to set up ePrint. It fails with a generic error message that the Internet suggests is fixable via a firmware upgrade.)
- "There is a serious problem." (No explanation of problem.)
- "HP is working on a fix." (Dated SEVEN MONTHS AGO.)
- And the “live support” link goes to a premium service because of course it does.
This is the worst thing in the world.
Undecided if this says more about the state of HP or the state of printers.